Terms and conditions

The ETR Business services are provided by the provider to companies and institutions, clubs, etc. and not to private individuals.
Private individuals take part in the games as employees/members of companies and institutions, etc.
Exit The Room's services can be used by groups or smaller teams of 2-6 members.
Each person can only use it at their own risk.

The price for the services may vary depending on the location, escape room or date, also depending on the packages/services ordered.
Information in this regard is provided individually after an ordering process.

The provider uses the data and information provided by the user (the subsequent player) for the purpose of identifying appointments, for possible changes or for issuing invoices.
If the user registers for the newsletter, the provider may contact the user with possible offers.
The user can prohibit such use of their data at any time.
If the user no longer wants to receive the newsletter and would like to delete themselves from the database of newsletter addressees, this can be done at the end of the newsletter under “Unsubscribe”.
In this case, the system automatically deletes the email address.
Of course, we also delete the user's email address upon individual request.
Such a request can be sent to the email address info@exittheroom.at.
The stored data will not be passed on to anyone else.

Each user agrees to be observed while playing the game.
This can be done by video cameras, similar electronic solutions, or by people.
This serves exclusively for the agreed company development, security and the development of the provider's services.
Each participant understands that the purpose of ETR Business services is for company development/team coaching, where observation and determination of the behavior of individuals during the game is necessary and unavoidable.

Entry is not possible under the influence of alcohol or psychoactive substances.
Smoking or open flames are prohibited anywhere on the premises/building.
Any objects that can cause cuts, stabbings or other injuries (or other weapons) are prohibited in the playroom.
Various lights, flashlights, flashlights or cell phone lights are not recommended in the gaming room because they can negatively affect the gaming experience.

For those people who suffer from a serious illness / e.g. B. Heart disease, panic attacks, epilepsy/, there may be circumstances that worsen your medical condition.
That's why we ask you - in the interest of your health - not to use the escape rooms or to play in such cases.
Players who do not observe the general rules of use, do not comply with them or do not follow the game leader's instructions will be immediately excluded from further play.
If necessary, appropriate legal measures will be taken against you.

When making a booking or ordering a voucher, the following information must be provided:
• Name (first name, last name)
• Telephone number
• E-mail address
• Billing information

Payments are made through Barion Payment Zrt., PayPal or on site with cash.
A bank transfer option can also be selected when purchasing.
In this case, the user transfers the amount to the bank account of ETR Betriebsmanagement & Personalservices GmbH.
Online bank card payments are processed through the Barion system.
The card information is not shared with the merchant.
Barion Payment Zrt., which offers the service. is an institute supervised by the Hungarian National Bank.
Your license number is: H-EN-I-1064/2013.